Surveyors can't afford to offend clients
Bad news travels a lot faster than good news. Here's what you can do to keep your clients happy.
The Business of Land Surveying Blog
A newsletter for open-minded owners, operators and managers to learn more about business topics related to land surveying. Smarter business practices will improve the stature of the whole profession.
Effective client communication for surveyors
Call them before they call you, the most important rule.
Fix surveying problems quickly
Addressing problems quickly will benefit both your client and your surveying firm.
Surveyors should deal aggressively with problems
The importance of proactive problem-solving and clear communication in the land surveying business.
Surveyors should lead, the pack will follow
Challenge the status quo in professional surveying by leading the market, not following it - set your own standards and prices for success.
Why business is slow
I can't tell you how many times I've heard surveyors complain that things are slow and if they charge more, they will have no work at all.